OKX Identity Verification: Step-by-Step

Why is verification mandatory on OKX?

According to OKX, an unverified account can't buy or sell, deposit or withdraw (not even internal transfers), or borrow or transfer funds. You also need to be at least 18 to get verified.

Step 1: Open the verification page

• In the app: open the menu → Profile and settings → under Profile, choose Verification.
• On the website: account icon → verification page → Individual verification → Continue.

Step 2: Enter your basic details

You'll be asked for:

• your country of residence and nationality,
• your full name (plus your name in the local language, if you have one),
• your date of birth,
• your ID number and ID type,
• your residential address.

Step 3: Upload your ID

OKX accepts a valid government ID from an eligible country, as long as it:

• shows your full name, date of birth, issue date and expiry date,
• hasn't expired,
• isn't a screenshot of any kind,
• is clear and readable, not blurry,
• shows all four corners of the document.

Step 4: Take your face photo

• Keep your whole face inside the oval frame.
• Nothing should cover your face: no mask, no glasses, no hat.
• Don't use the flash, as it causes reflections or glare.

Step 5: Proof of address (if asked)

Some users are asked for proof of address (such as a utility bill or bank statement). It must show your current residential address and be issued within the last 3 months (6 months for residents of the European Economic Area).

Step 6: Wait for the review

OKX reviews your application within 24 hours and sends you a notification once it's done.

Open OKX and finish verifying →

Why verification gets rejected (and how to fix it)

You uploaded a screenshot of your ID

• OKX doesn't accept screenshots. Photograph the original document with your camera.

A corner of the document is cut off

• All four corners need to be visible. Place the card on a surface that's a different color from it.

The photo is blurry or has glare

• Take it in natural light, without the flash.

Your ID has expired

• Use a document that's still valid.

Your face photo was rejected

• Take off your glasses and hat, and keep your whole face inside the frame.

Frequently asked questions

How long does OKX verification take? OKX reviews applications within 24 hours.

Which documents does OKX accept? A valid government ID from an eligible country that shows your name, date of birth, issue date and expiry date.

Do I need proof of address? Only if you're asked for it, and it must have been issued within the last 3 months.

Can I verify with a screenshot of my ID card? No. OKX doesn't accept screenshots.

Can I deposit before I'm verified? No. An unverified account can't deposit, withdraw or buy.

Next step: deposit on OKX

How to deposit on OKX →

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Last updated: 10 October 2026 · Sources: we checked every step against OKX's official Arabic help page "How do I verify my account as an individual user" (updated 25 August 2026).