Bitget Identity Verification: Step-by-Step

Q: My name was entered wrong after verification. What now?

Use Edit Name on the Individual Verification page and upload the supporting documents Bitget asks for.

By Youssef Adel · Last updated: October 22, 2026

Step 1: Open the verification page

In the app: tap Verify on the home screen. Or tap the account icon, then the Unverified button. Then tap Verify under Individual Verification.
On the website: click your profile icon (top right) → Identity Verification → Verify under Individual Verification.

Step 2: Choose your country and ID type

Pick your Country/Region of Residence: the country you live in now.
Pick the Issuing Country/Region: the country that issued your document.
Choose the ID Type and tap Continue. Bitget notes that the accepted ID types depend on your country, so you'll only see the options available for yours.

After Continue, a window called Sumsub opens. Sumsub is the company that checks IDs for Bitget, so this is expected. It asks you to confirm your country of residence: check it is right and tap Agree and continue.

Step 3: Enter your name

Type your full name exactly as it appears on your ID, then tap Continue. If you have a middle name, put it after your first name. Bitget's example: for John Michael Doe, the first name is "John Michael" and the last name is "Doe".

Step 4: Photograph your document

In the app: follow the on-screen guide and allow camera access.
On the website: scan the QR code with your phone and continue there.

The photos must be clear and not cropped.

Step 5: Do the face scan

Bitget's rules for the face check:

use a plain white background,
have good light, and avoid light behind you that puts your face in shadow,
no hat, glasses or other accessories covering your face,
keep your face centered in the frame and follow the prompts (turn your head, blink).

Step 6: Wait for the review

Your status changes to Under Review. Bitget's FAQ says reviews typically take up to 60 minutes, while its step-by-step guides say about 1 business day. You'll get an email or a notice in your account. If it takes longer, open a support ticket with your UID.

Open Bitget and finish verifying →

Document	An ID type offered for your country (the list depends on the country you choose)
Face scan	Plain white background, good light, no hat or glasses
Proof of address	Only if asked; issued within the last 3 months
Review time	Typically up to 60 minutes (the step guides say about 1 business day)
Attempts	Up to 5 in 24 hours

Why is verification mandatory on Bitget?

Since 1 January 2024, Bitget requires identity verification for core services such as crypto deposits and trading. Once verified, you can:

deposit crypto and local currency,
use Bitget P2P (you also need a linked phone number for P2P),
turn on on-chain withdrawals.

After verification, the daily withdrawal limit at VIP 0 is 3 million USDT in 24 hours.

Proof of address (only if Bitget asks)

Some users are asked for proof of address. To upload it: open the identity verification page → Update now → Start verification → upload the document and submit.

The document must:

be issued within the last 3 months,
show your full name, address and issue date,
carry the same name as your ID,
be clear and complete, with no cropped edges or glare.

Accepted types include government documents, utility bills (water, gas, phone, internet), bank statements, documents from your employer or school, and lease agreements. Bitget notes this can vary by country.

Why verification gets rejected (and how to fix it)

Bitget sends the reason by email or in your account. Fix it and apply again.

The photo is blurry, cropped or has glare

Retake it in good light and keep the whole document in the frame.

The name doesn't match your ID

Enter your name exactly as printed, middle name after the first name.

The ID is already used on another account

Bitget allows one verified account per person. The same ID on a second account gets rejected. Use sub-accounts under your main account instead.

You've used all 5 attempts

Wait 24 hours, then try again.

Frequently asked questions

How long does Bitget verification take?

Bitget says reviews typically take up to 60 minutes. Its step guides mention about 1 business day. If it takes longer, open a ticket with your UID.

Which documents does Bitget accept?

It depends on your country. After you choose your residence and issuing country, Bitget shows the ID types it accepts for you.

Can I deposit before I'm verified?

No. Since 1 January 2024, crypto deposits and trading need a verified account.

What do I need for Bitget P2P?

A verified account and a linked phone number.

My name was entered wrong after verification. What now?

Use Edit Name on the Individual Verification page and upload the supporting documents Bitget asks for.

Can I verify a sub-account?

No. Only the main account is verified, and sub-accounts get the same access.

Next step: deposit on Bitget

How to deposit on Bitget →

Last updated: 22 October 2026 · Sources: we checked every step against Bitget's official help pages on individual verification (app and website guides, verification FAQ, proof of address) and its Terms of Use (updated 20 October 2026). Button names may differ between app versions.