URL: https://exchangesteps.com/how-to-create-bitpanda-account
Updated: 2026-11-12
Sources: https://support.bitpanda.com/hc/en-us/articles/360000902585-How-do-I-create-an-account , https://support.bitpanda.com/hc/en-us/articles/360013898239-Countries-supported-for-verification , https://support.bitpanda.com/hc/en-us/articles/360019578140-Who-can-use-Bitpanda , https://support.bitpanda.com/hc/en-us/articles/360000996469-Customer-ID-documents-acceptance-policy , https://support.bitpanda.com/hc/en-us/articles/360000828725-Phone-number-change , https://support.bitpanda.com/hc/en-us/articles/22922324789404-Trouble-Registering-a-Bitpanda-Account , https://support.bitpanda.com/hc/en-us/articles/115002576209-Bitpanda-Tell-a-Friend-programme

# How to Create a Bitpanda Account: Step-by-Step

> **Quick answer**
> **Check first that you can join:** Bitpanda only accepts people who **live** in a supported European country (the EU, the UK, Switzerland, Norway, Iceland, Liechtenstein, Turkey, Serbia and a few others) and are **18 or older**. No Arab country is supported, and citizens of Iraq, Libya, Palestine, Sudan, Somalia and Yemen are excluded even when they live in Europe. If you qualify: open the Bitpanda sign-up page from the button on this page, enter your **name, email and a strong password**, choose your **country of residence**, accept the terms and click **Create account**, then click the link in the confirmation email. One email and one phone number per person.
>
> **[Open the Bitpanda sign-up page →]**
>
> **Right after you sign up:** verify your account and have your ID card or passport ready. The steps are here: [Bitpanda identity verification](https://exchangesteps.com/bitpanda-identity-verification).

| | |
|---|---|
| **Steps** | 5, from the sign-up page, on your phone or computer |
| **What you need** | An email address and a strong password (a phone number from a supported country comes later, for verification) |
| **Who can join** | Residents of a supported country, 18 or older |
| **Key rule** | One email and one phone number per person; a second account gets locked |
| **Next step** | Identity verification |

## Before you start: can you open a Bitpanda account?

Bitpanda decides by **where you live**, not by where you're from. You can sign up if you live in:

- **The European Union:** all 27 countries, including Germany, France, the Netherlands, Belgium, Italy, Spain, Austria, Sweden, Denmark and Poland. For France, phone numbers from the overseas territories aren't accepted.
- **Other European countries:** the UK, Switzerland, Norway, Iceland, Liechtenstein, Andorra, Monaco, San Marino and the Vatican.
- **Also:** Turkey, Northern Cyprus, Serbia, Guernsey, Jersey and the Isle of Man.

**No Arab country is on this list.** If you live in Egypt, Saudi Arabia, the Gulf, Iraq, Jordan, North Africa or anywhere else outside it, Bitpanda won't let you open an account. See [the exchanges you can use from your country](https://exchangesteps.com/countries) instead.

**Some nationalities are excluded wherever they live.** Bitpanda doesn't onboard citizens of 28 countries, including **Iraq, Libya, Palestine, Sudan, South Sudan, Somalia and Yemen**, as well as Afghanistan, Iran, Russia, Belarus and the United States. So an Iraqi citizen living in Sweden, for example, can't open an account. The full list is in [our verification guide](https://exchangesteps.com/bitpanda-identity-verification).

## About the link on this page

Bitpanda has no field to fill in for this. It recognises that you came through our link by your browser. So open the button on this page and **finish signing up in the same browser**, with cookies allowed, **not in a private window and without an ad blocker**. It can't be added to your account later.

## How to create a Bitpanda account on your phone or computer (5 steps)

Everything happens on Bitpanda's official sign-up page, on your phone or computer, with nothing to download first.

### Step 1: Open the sign-up page from the button

Tap the button here and Bitpanda's official sign-up page opens directly in your browser.

**[Start signing up on Bitpanda →]**

> 💡 **Same browser:** finish every step in the browser where this page opened it, as explained above in "About the link on this page".

### Step 2: Enter your name, email and password

Type in your **name**, your **email** and a **strong password**. Use your real name: it has to match your ID when you verify.

### Step 3: Choose your country of residence

Pick **the country you actually live in**, then accept the terms and conditions.

> 💡 Living in Germany with an Egyptian passport? Your country of residence is **Germany**. Your nationality comes later, during verification.

### Step 4: Click Create account

Click **Create account** to create the account.

### Step 5: Confirm your email

Open the email Bitpanda sends you and click the confirmation link. **Your account is ready.**

**[Create your Bitpanda account now →]**

> ⚠️ **Check the address:** phishing sites imitate Bitpanda's sign-up page down to the pixel. Go through the button on this page or straight to bitpanda.com, never through links that arrive in messages or ads.

## Next step: verify your Bitpanda account

Your account is ready. Verifying it unlocks the full limits and payment methods: have your ID card or passport ready, and a phone number from a supported country for the SMS-PIN.

**[Bitpanda identity verification, step by step →](https://exchangesteps.com/bitpanda-identity-verification)**

## What about your phone number?

Bitpanda doesn't ask for it at sign-up. You'll add it during verification, where it receives an **SMS-PIN**, and it **must be from a supported country**. A number from Egypt or Morocco, for example, won't work.

## Common problems and fixes

**"I already have an account" or my new account was locked**
- Each person can have one Bitpanda account, with one email and one phone number. A second account gets locked. Log in to your first account and reset the password if needed.

**My country isn't in the list**
- Bitpanda isn't available where you live. **Don't pick a different country and don't use a VPN**: your account has to match your ID and, if Bitpanda asks, a proof of address. Use an exchange that serves your country instead.

**The confirmation email isn't arriving**
- Check your spam folder and make sure you typed the email address correctly.

## Looking for an alternative?

If you live outside Europe, these exchanges accept residents of most Arab countries:
- **Binance:** [How to create a Binance account](https://exchangesteps.com/how-to-create-binance-account) · [Open Binance →]
- **OKX:** [How to create an OKX account](https://exchangesteps.com/how-to-create-okx-account) · [Open OKX →]

## Frequently asked questions

**Can I open a Bitpanda account from Egypt or Saudi Arabia?**
No. Bitpanda only accepts residents of its supported countries, and no Arab country is among them.

**I'm Syrian and live in the Netherlands. Can I sign up?**
Syria isn't on Bitpanda's list of excluded nationalities, so yes, as long as you verify with a valid residence permit or another accepted document.

**Do I need a phone number to sign up?**
Not for sign-up itself. You need one from a supported country during verification.

**Can I have two accounts?**
No. One email and one phone number per person; a second account gets locked.

**How old do I have to be?**
At least 18.

**Is it free?**
Yes, opening an account is free.

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*Last updated: 21 October 2026 · Sources: we checked every step against Bitpanda's official help pages "How do I create an account" (edited 18 September 2025) and "Countries supported for verification" (updated 6 August 2026). Button names may differ depending on your device and language.*